how to refund a game on xbox

Confirm that the title and the order number of the item are correct. In this video we will show you how to easily get a refund for any game on xbox one.

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To ensure a quick refund make sure your devices are online and that youre not using the game or app Microsoft advises.

. Refunds are generally processed within 35 business days after we receive your item and find it eligible for a return. Once you get to the page sign in to an Xbox account with your username and password. We are going to explain to you How to request a return for a digital game you bought on your Xbox whether it is an Xbox One a new Xbox Series X or Xbox Series S. Refund of game add on.

Equally it wont work for physical game discs youll have to check your specific retailer for those. If you purchased content that isnt working first check the Xbox status for any outages. Navigate to the Xbox Support site. Just head straight to the Xbox Refund Request Solution catchy name we know and work through the checklist making sure that youre signed into your Microsoft account and have the relevant order number ready.

Games are not refundable without direct contact with Microsoft or the games developer or publisher. Check your Order history. Navigate to the game or app you want to be refunded and select Request a refund. Find the gameapp you wish to refund and select Request a refund.

A reason for the request additional. Follow the on-screen steps to reach the Choose a contact method section. Go to the Request an Xbox refund page at Xbox Support. So hopefully MS finds a way to stop that.

When requesting a refund you must have a valid cause. Using the Xbox app and a vpn app called Tunnel Bear. For subscriptions go to Request a subscription refund. How to REQUEST A FULL REFUND ON XBOX ONE GAMES Best Method - YouTube.

Refunds are available at least one day after the games release date and after youve downloaded and played it at least once. Click on the order number of the item and select Request refund at the bottom of the list. Select Billing as your type of issue. Microsoft has implemented an assisted process for refund requests.

You should get an instant refund without any need to fill in a form or talk to a customer service representative. Like comment and subscribe. To cancel your refund request. Youll have to explain why youd like the refund.

For physical items such as disc games and controllers and other Microsoft products see Returning items you bought from Microsoft Store for exchange or refund. How long does it. And that should be it. Firstly this guide will only be for digital games purchased through your Xbox Series X or Xbox Series S console.

Once you have subscri. Reply to the confirmation email requesting cancellation. Choose Chat with Xbox Support. Keep in mind there is no guarantee of a return at all.

Youll be able to see if. Specifically Microsoft generally takes into account factors such as the time elapsed since the. I think there used to be an issue where even after refunds you could still play the content if it was already downloaded. If you play a game for more than two hours across all accounts you will not be eligible for a refund.

Request a refund right here on EA Help. If you dont hear back from the support team within 72 hours. It is hard to imagine the firm agreeing to reimburse a game that you have already succeeded to complete for example even if you completed it soon after the game was released. Youll be asked for the following.

Ensure that youre signed in. After installing the second app he can set the location matching that of the gift turn on the vpn redeem the gift using the Xbox app then go to the console and download the game from. You have to go to the dedicated page of the Xbox Store to start the procedure. Certain game editions that include virtual currency andor content packs are excluded from the Great Game Guarantee.

The site will then list the purchases that are. I have also bought the second add on which also does not work and it is not my fault that EA have had so many problems but you should not release a game that is incomplete with promises. Refunds are only granted within 14 days after purchase. While you cant refund a game on your Xbox console itself with Microsoft you may be able to find out who to contact from the information section of the game youre trying to return.

He can redeem it on his mobile. Microsoft considers digital game purchases as final although there are some cases in which you can choose to request a refund. Scroll through until you find the item you wish to refund. Yes you can go to your Microsoft account on PC or Phone apply for refund from there or just contact support and theyll take care of it for you.

A list will appear. When you make a qualifying return well credit the full amount less the original shipping and handling charges. Receiving refunds on digital products purchased from other retailers like download codes from Amazon will have different rules. I imagine people will try and take advantage of the Cyberpunk issues and ask for refunds after completing the game.

Not liking a game may not be a valid reason but more than often they still refund or you could always just give them another reason. To track the status of your refund request. Thankfully the process of claiming a refund from the Microsoft Store is relatively straightforward - for digital purchases anyway. I know it says no refunds but i have gone out an bought an xbox one specifically for playing Battlefield 4 which will not wok.

Refund on Xbox One. Downloadable content DLC and in-game currencies are not refundable if purchased separately. Your best option is to contact Microsoft directly and explain your situation. Refunds are applied to the original payment option.

Tick the box of the item you want to refund return to the top of the page and press Request a refund. Depending on the consumer law of your country you may or may not be able to procure a refund for change of mind. Go to your Order history. Reply to the confirmation email requesting an update on the status of your request.

A pop-up box will appear.

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